Zuiderdam

Holland America Line

Ship Reviews

Overall Rating

Based on 65 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Holland America and the WOW factor

January

Pros: Hands down every time, it's the Staff.

Cons: The staterooms could use more storage. The Lido Market food is not always hot as I would like

Recommended: No

Don't worry first time World cruisers (this was us last year) you will be drawn into the warmth of your fellow passengers and the staff, unlike anything you have experienced before. If you talk to those who have done somewhere from 1 to 20 World Cruises before, they came back for the familiarity, the welcoming and helpful staff and old friends that are now their cruise family. The itineraries are amazing, and if you are not sure what to do in that port, we had Kimberly Wells, the Cruise Director with her port talks to help you make a plan based on your comfort level. The guest speakers are some of the bests in their fields and offer subjects and topics to further educate us on our destinations. The giving community is strong on board, with Project Linus (498 blankets were made by fellow guessts), Silent Auctions and donations for Bernhardt Nordkamp Foundation, donations and a 1 mile walk to support On Deck For a Cause. If you love Pickleball, they have it. If you want to learn, take lessons, there held every sea day. Watercolor, Arts and Crafts and drawing and meeting to play games of all kinds are favorites of those who love to gather with friends or make new friends. The Daily is distributed each day and is jam packed with activities to keep you as busy as you want to be all day long. This will never get old for me, but when you do leave the ship for the day to explore this amazing new place or revisit one of the great destinations and you return to the ship at the end of day, you look up and you see in bold capital letters - WELCOME HOME, and yes it good to be home.

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Zuiderdam 15 day southern caribbean cruise 11/9/24-11/23/24

November

Pros: we had 6 sea days which was wonderful and relaxing. plenty of activities onboard if you wanted to be busy.

Cons: Docking sites. Too much walking to get into the various towns. Much better conditions in other cruises.

Recommended: Yes

Totally enjoyable trip; Captain provided up-to-date information everyday about where we were cruising; what we could expect regarding weather and sea conditions; what time we would arrive at our next port and where we would be docking. For first time cruisers this was just what they needed to hear. Ship was in good condition. Food served in the Lido was excellent; plenty of varieties everyday. Tour I took in Bermuda could be better. English Tea we attended was outstanding but the rest of the tour we could have done without. 3 hours was too long for what they offered. Library on board was well stocked with various reading matter. No need to carry heavy books anymore. All in all, A1 trip.

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Fabulous Trip

September

Pros: ship size, general passenger age, excellent food and staff

Cons: Had to use tenders to go ashore on 2 ports.

Recommended: Yes

We had a great time.

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Cruising thru Canada

September

Pros: Beautiful ports, nice scenery, some fall foliage, friendly and helpful staff

Cons: None that I can think of

Recommended: Yes

We were in Quebec at the perfect time for fall foliage, but about 2 weeks too early on PEI and Nova Scotia. The staff on the Zuiderdam are very helpful and so very friendly.

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Canada and New England

September

Pros: Staff - every person was positive, friendly, helpful. They would go out of their way to help. Also, the food was incredible.

Cons: Took 2-3 days before the computer glitch was fixed. Tom's key card kept failing and the shore excursions only showed one ticket per event even though we booked two tickets many months previoususing multiple trips to customer service. The morning the toilet overflowed was not fun either.

Recommended: Yes

All in all, a good trip but not a great one. The ship was kept way too cold, many people complained about it, yet the problem was never remedied. I feel it might have contributed to me coming down with Covid.

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Marvelous vacation cruise

September

Pros: Great service, food and drink. Enjoyed each location visited.

Cons: Excursion trip to Peggy’s Cove was way too short.

Recommended: Yes

Strongly recommend extended stay in Quebec if you can

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Holland does a great job. Need a different port

June

Pros: Service, Service, Service!

Cons: Water leaks, stained carpet and mildew smells

Recommended: Yes

Holland does a great job making you feel special. Dining Hall food could have been better. Amsterdam port was shoddy. Our luggage got soaked from rain due to the suitcases sitting out in the open without any cover. My suit coat was soaked inside my suitcase. We had to stand outside waiting for our taxis and the traffic for pickup was terrible. I dont recommend this port.

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Zuiderdam  |  Cruises